Frequently Asked Questions
1. How can I make a purchase through Click & Glance Jewelry House?
Order online at any of our partner webshops, and we will deliver to your home or parcel point. If you would like to see and try on pieces in person, book an appointment and visit us at 4 Városház Street, Budapest.
2. When will I receive the jewelry I ordered?
Delivery time is usually 2 to 5 working days. If the item is out of stock, we will notify you and inform you of the expected delivery time.
3. How do I pay?
You can pay in the jewelry house by cash, debit or credit card, or even by bank transfer. For online orders you can find more information about payment options at each online store in the payments section.
4. Can I return the product if I am not satisfied?
Yes, you can return the product within 14 days after purchase, if you are not satisfied. Please contact us to assist you with the return process.
5. How can I book an appointment for a personal visit?
You can book an appointment through an online booking system. For booking an appointment please click here: BOOK AN APPOINTMENT
Here you can easily choose the most convenient appointment for you. If you have any difficulties with your booking, please call us: +36 70 631 2213
6. Do you offer a guarantee on the jewelry?
Yes, we offer a guarantee on all our jewelry. For details and conditions of the guarantee, please contact our customer service or visit the webshop.
7. What materials is the jewelry made from?
Our partner online stores offer jewelry from a wide variety of materials: anti-allergenic alternative metals include medical steel, titanium, tantalum, Damascus steel, cobalt chrome, as well as other special materials such as carbon and exotic woods. Further to these skin-friendly metal alloys for bridal jewelry are also available. Please refer to each product description for detailed information on the material composition.
8. What special services are offered at Click & Glance Jewelry House?
In the jewelry house you can see the quality and uniqueness of the jewely of any of our partner online stores for yourself and try them on which ever piece of jewelry you wish to see how it fits. We will help you to find the perfect piece for you with tailor-made advice.